GET A TERMITE ASSESSMENT TODAY
Servicing all Melbourne suburbs –
What do I get as part of the free assessment?
As part of our customer service commitment, our obligation-free assessment will provide you with a detailed treatment plan and all the information you need to know to rid your home of any termite or white ant problem.
We will tailor a treatment plan that is best for you and your circumstance and explain why we have made these recommendations so you can trust in the methods and techniques we employ.
Note: A FREE termite assessment is not the same as a comprehensive termite inspection. If the request for a termite assessment turns out not to be termite related then we will provide a Pest ID for which a service charge is applied.
Am I eligible for a free assessment?
You qualify for a free assessment if you:
- Have discovered active termites
- Have uncovered termite damage, or
- Want to consider a preventative termite treatment to protect your home
What if I’m not sure if I have termites?
If you’re not sure whether the insects you are seeing or the damage you’ve found is due to termites, please call our office. We can discuss your issue to try and understand your problem.
We offer a FREE ‘online’ Timber Pest ID Service, which allows you to send in some photos to help us determine the nature of your problem. Our customers find this a very convenient service as it saves time for everyone and means we only carry out a site visit if necessary and if we are called out
Please note – the area of concern should not be disturbed in order to provide photos, as this can disturb any insects making them more difficult to identify and treat.
A termite inspection is a detailed and systematic search for termite activity, termite damage and conditions that may make the building more conducive to termite attack. The inspection can take several hours and results in a comprehensive multi-page report.
Whether or not you have termites, it is recommended that your home (indeed any building) should be inspected for termites at least once a year.
An inspection is also required before any form of termite treatment is applied and is carried out in accordance with Codes of Practice and Australian Standards.
There is a fee for this service.
A termite assessment is essentially where we seek to establish a detailed plan on how to protect a building from either a current or potential termite infestation. We spend quality time looking at the building’s design, the areas of termite activity or damage, the termite species and environmental conditions.
Based upon these findings we will sit down with you and provide you with detailed advice explaining what is required and why, so you know that the advice we give is in your best interests. We will also provide you this information in a detailed written proposal for your reference
It is a great opportunity for both our company and the customer to meet each other and build an understanding as to what needs to be achieved.
This is a FREE service
A FREE online Timber Pest ID service is provided for customers that have found some insect activity in timber and aren’t sure of the cause.
The customers send in photos to help us identify the problem.
The activity / damage may be due to termites, borers, timber decay moth or just wood decay.
This is a FREE service if we can provide this advice over the phone where quality photos have been provided. If we have to attend the site, and the issue is not termite related then a fee will be required.
If we arrive on site and find the activity is due to termites, we will provide a FREE termite assessment.
Pest Manager of the Year – Victoria (2016).
Pest Manager of the Year finalist (2017)
I have been extremely pleased with the inspections that I have received from both Rob and Ben over the last few years and look forward to continuing service with Specialist Termite Control.
Norm | Briar Hill
Very happy with your services from initial contact thru to completion of inspection.
Paul | Saint Andrews
I love the feel of your organisation and I trust your work probably mostly because we have had checkers who we like very much and trust. I have recommended you to many others.
Freda | Alphington
Great experience start to finish. Will be coming back for regular checks.
Rebecca | Research
We have been using this company for the last 4 years for both preventative treatment and inspections, we know that our home is being well protected. The service is fantastic, always on time and very respectful. An absolute pleasure to do business with. Andy, you are a legend for putting up with my annoying little dog! Maybe next year she will let you pat her!!
Just had a full termite inspection completed, more as a precautionary measure. Matt came spot on time, was extremely knowledgeable and did a very thorough inspection….he even got fully covered in mud to fully check under the house. Also had some great tips to reduce the risk of any future attack from any dirty bugs.
As an added bonus he found no termites!
Recommend this mob to anyone.
These guys are wonderfully thorough & very professional. From the moment I called to Dee completing his inspection I couldn’t be more impressed with your service. And even though it was a costly (& unforeseen) exercise I feel it was worth every penny. I will definitely recommend your business to my friends & family.
Highly recommend this service they are prompt and efficient and has saved us the worry of having further termite problems.
I really feel that the service your company provides is excellent, from the first phone call all the way through to the written reports. Dee was super helpful and was happy to answer any questions I had. Thanks!
Nic | Eltham
My experience from the day I called has been amazing, so helpful and made easy for me. Thankyou.
Sharon | Templestowe
Very happy with Dee and his helpfulness. He is thorough and polite throughout. Liasing with my builder to arrange for subfloor access. Also thank the office staff who was kind to squeeze in a prompt enough visit after we discovered the termites.
Cherla | Mount Waverly
I was very impressed with the technician who attended. He seemed to know what he was doing and was very informative. He was a great representative for your business.
Ian | Upway
I spoke to Narelle on the phone to organise the inspection, and with only a day’s notice she was able to book us in and get everything sorted out. She was incredibly friendly, personable and helpful over the phone, and it made a stressful time much easier on my partner and I. Thank you Narelle & Martin!
Emma | Carlton North
My contact with you has been absolutely superb from start to finish. Both receptionist and Richard were reassuring, kind and went above and beyond to help me out.
Alice | Eltham
We were delighted with the service provided by STC and very relieved to know our home now has a barrier in place to prevent termite attacks. Richard was extremely helpful and explained the processes in detail so we knew what going to happen every step of the way. A true family business with decades of expertise and outstanding administrative and customer service. We look forward to seeing you for our ongoing annual inspections. Thank you very much.
Clair | MacLeod
Always extremely satisfied with the service this organisation provides. Receptionists are always friendly and accommodating and Rob always provides a quality 5 star service. Wouldn’t hesitate to recommend to others.
Danika | Watsonia North
We are very happy with the service and would recommend this company to others.
Liz | Beaconsfield